Intern - Year Round (IT Reporting & Analytics)

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

Work with the IT Reporting & Analytics team to compile, analyze and measure results of data, and prepare insightful reports and presentations for service areas. Applicant is expected to combine learned skills with hands on experience and have a desire to learn and develop professional skills.

****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application

Responsibilities

• Perform data analysis to identify and analyze opportunities for continual service improvement
• Perform strong visualizations through the creation of reports, charts, and graphs
• Process and update data in automated systems; may generate and analyze reports
• Perform other duties as assigned

Qualifications

• Currently pursuing a degree related to Information Technology, Data Analytics, Business Analytics, or other related field
• Experience with Data Analysis, Business Analysis, Process Re-engineering
• Strong verbal and written communication skills with experience documenting processes, editing, and reviewing documents
• Proficient in Microsoft Office tools including intermediate knowledge of Excel formulas and pivot tables
• Demonstrates a positive attitude, strong customer service skills, and effective interpersonal relationships
• Demonstrates dependability and adherence to process standards, and compliance with company policy and procedure
• Must be pursing degree from an accredited college/university

Desired Qualifications

• Experience with ServiceNow Performance Analytics module and dashboard development
• Experience with business intelligence reporting tools such as Tableau or Power BI

Hours:

• Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location:

• 820 Follin Lane, Vienna, VA 22180