Manager – Strategy System Development and Analytics — North America
This Manager leads the North American Quality Strategy, translating Vision 2030 into digital projects, KPI dashboards, and analytics programs that enhance food safety and quality compliance. They coordinate cross-functional teams across manufacturing, MSC, CS&L, and global Digital Quality partners to drive QCMS audit targets and reduce quality incidents.
Skills required
About this role
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Mondelēz International is seeking a Quality Manager to drive the NA Quality Strategy in the quality analytics and future systems. This role owns the multi-year NA Quality Roadmap (Vision 2030), translating it into digitalization projects, KPI dashboards, and analytics programs that strengthen food safety, quality compliance, and consumer-facing quality metrics. This role leads to a cross-functional network across manufacturing, MSC, CS&L, and global Digital Quality partners.
How you will contribute
- Quality Compliance & Food Safety: Drive digital projects supporting QCMS audit targets (≥85%), Quality Incident reduction, food safety risk profiling, and Hold Tracking modernization.
- Strategy & Roadmap: Develop and evolve the multi-year NA Digital and Systems Quality Roadmap (Vision 2030) spanning digitalization, analytics, predictive modeling, and data governance; socialize with NA and global leadership.
- Data & Analytics Leadership: Own NA Power BI dashboard governance and architecture; design KPI reporting for CPMU, On Shelf Quality, consumer complaints, and cost of quality.
- Quality Systems SME: Provide business process and technology expertise for eQCMS, Enablon, iQS, FSDI, EnviroMap, and Hold Central; lead UAT, change management, and user community enablement.
- Culture & Capability Building: Build digital literacy in NA Corporate Quality through skills matrices, Power BI training programs, and structured onboarding.
- Team Leadership & Stakeholder Engagement: Manage direct reports; deliver quarterly roadmap updates; lead Quality Insight to Action forums; influence global Quality partners.
What You'll Bring
- Strategic mindset connecting digital initiatives to food safety, consumer quality, and cost outcomes.
- Analytical excellence — translating complex data into clear, executive-ready insights.
- Collaborative, cross-functional leadership style with a passion for building digital capability in others.
- Comfort operating in a fast-paced, evolving technology landscape with confidence to adjust strategy.
- Growth mindset and eagerness to learn and apply emerging technologies.
More about this role
What extra ingredients you will bring:
8+ years in Quality, Food Safety, or Digital Transformation within CPG or manufacturing.
Education / Certifications:
Bachelor's degree in food science, Engineering, Quality, Information Systems, or related field.
Job specific requirements:
- Proven expertise building and governing Power BI dashboards and data architectures (Tableau a plus).
- Hands-on knowledge of quality management systems: eQCMS, Enablon, iQS, or equivalents.
- Track record developing multi-year system roadmaps and managing cross-functional technology projects.
- Strong stakeholder influencing skills — comfortable presenting to senior leadership and global partners.
Travel requirements:
Up to 25% travel to Plants
Work schedule:
Hybrid Working - 3 Days a week from office
Salary and Benefits: The base salary range for this position is $122,000 to $167,750; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.No Relocation support availableBusiness Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
