Manager, Revenue Cycle Analytics (EPIC Reporting)
The manager will design, build, and maintain revenue cycle reporting dashboards using EPIC data and BI tools to track collections, volumes, and productivity metrics. They will lead a team to translate these insights into presentation decks that highlight risks and growth opportunities.
Skills required
About this role
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Revenue Cycle Reporting: Develop and monitor reporting to showcase revenue cycle statistics—including submitted volumes, collections, team productivity metrics, and company KPIs—sourced from multiple software packages. Produce data-driven presentation decks focused on risks and growth areas.
Leadership & Team Management: Lead the sourcing, creation, and development of reporting, dashboards, and presentations. Manage individual contributors responsible for data retrieval, auditing, and analysis.
Cross-Functional Collaboration: Communicate directly with key stakeholders, including Product Development, Executive Management, Compliance, and Auditing.
Process Documentation: Produce clear process documentation and workflow diagrams to support efficient and accurate operations.
Required Qualifications
Minimum of 2-3 years of professional experience in healthcare management leading a team of individual contributors, preferable focused on analytics.
Proven ability to identify, assess, communicate, create and deliver data analysis that facilitates efficient problem resolution and supports continuous improvement process.
Experience overseeing projects and processes that require complex problem-solving across both short- and long-term timelines.
Background as a business analyst, report writer, project manager or similar role.
Experience monitor KPIs and reporting on variances, risks and process improvement opportunities
Preferred Qualifications
Strong working knowledge of physician-based Revenue Cycle workflows within Epic Professional Billing (PB Resolute)
Epic Reporting experience, including Slicer Dicer, Workbench Reporting, Caboodle and/or Cogito
Proficiency in Software tools including Word, Excel, PowerPoint, Big Query, SQL and Lucid
Excellent written and oral communication skills, including development and maintenance of reporting requirements and presentation decks
Ability to analyze and interpret various status and outcome reports to provide actionable insights to senior leadership.
Education
Bachelor's Degree preferred
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.