Data Analyst

Ready to level up your career?

Playtech Managed Services is looking for an experienced Data Analyst to help support new products related to Business Intelligence and Marketing in the iGaming industry. This role will be a key member of the Product team, supporting the advancement of new and innovative products for a strategic partner in a regulated market.

Your influential mission. You will...

• Extract, transform, and analyze data from multiple sources, including proprietary systems, databases, and real-time feeds.
• Build and maintain data transformation logic and pipelines (SQL-first; dbt or equivalent preferred) to ingest, transform, and load data into the data warehouse, with testing and validation at every layer.
• Design and maintain analytics tables and dimensional models (marts) in the cloud data warehouse (e.g., GCP/BigQuery/Azure) and support orchestrated workflows (e.g., Apache Airflow) for batch and near-real-time data processing.
• Develop and maintain dashboards and reports using Power BI and internal systems to provide actionable insights for Customer Service, Risk Management, Player Engagement, and Product teams.
• Monitor and report on key performance indicators and business metrics.
• Collaborate with department heads to understand analytical requirements and translate business needs into scalable data solutions.
• Ensure all data analysis and solutions follow regulatory requirements, data governance standards, and responsible gaming principles specific to the gaming industry.

Qualifications

Components for success. You...

• Have strong expertise in data quality assurance and validation processes.
• Have 3+ years of experience in data analysis, business intelligence, or analytics engineering roles.
• Are fluent in English.
• Are experienced working with Power BI (or similar BI tools such as Looker, Tableau, Metabase).
• Are familiar with cloud data warehouses (GCP/BigQuery, Azure, or equivalent).
• Have hands-on exposure to data pipelines, orchestration, and scheduling (e.g., Apache Airflow).
• Are experienced in working with both real-time and batch data processing.
• Possess experience in SQL and Python.
• Have a minimum of 1 year of experience in the gaming industry.
• Are an excellent collaborator with strong analytical skills.

Additional Information

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program, food, travel, and wellness allowances.
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.

• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

PLAYTECH MANAGED SERVICES
Established in 2007 in Sofia, Bulgaria, Playtech Management Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.