Benefits Specialist - Open Enrollment
The Benefits Specialist manages the end‑to‑end open enrollment process for client work‑site employees, ensuring data accuracy and regulatory compliance. They serve as the primary liaison between clients, insurance carriers, and internal teams while generating reports and guiding employees through benefit options.
Skills required
About this role
Position Summary The Benefits Specialist - Open Enrollment Performs and administers all aspects of open enrollment for our clients and their work site employees.
Essential Duties and Responsibilities • Serve as the primary benefit contact for clients during open enrollment • Support sub-departments (underwriting, system operations, client relations, etc) with renewal preparation • Validate client benefit plans for accuracy and perform quality checks of benefits-related data prior to delivery • Provide guidance to ensure regulatory compliance • Present and deliver Client renewals with minimal oversight • Communicate and educate Client on all benefit offerings and products • Work directly with insurance carriers and vendors with specific plan questions • Advise employees on their options and help them navigate complex decisions about their benefits • Review and provide various reports using internal tools to update progress of open enrollment • Review the accuracy of employee benefits data within HR information systems (HRIS) • Perform post open enrollment validation • Other tasks and duties assigned related to benefit administration
Knowledge, Skills, and Abilities • Strong organizational, analytical, time management, and problem-solving skills • Experience working with HRIS platforms and able to quickly learn new software system • Demonstrated leadership abilities. • Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment • Understand project scope, timelines, and milestones • Experience leading others and project/task management • Ability to de-escalate roadblocks using effective communication and best practices
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